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Automax Atlanta Lilburn, GA Reviews & Cars for Sale

5034 Lawrenceville Hwy NW Lilburn, GA 30047

(4.3 out of 5) 170 Reviews

207849

Automax Atlanta is where Quality, Value, and Excellence meet for an outstanding Pre-Owned Automobile Purchasing and Ownership Experience. We consistently provide clients with top-notch customer service, high-quality products, and exceeding levels of general satisfaction.

Call (678) 608-4337
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Automax Atlanta Reviews

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    horrible
    by A J unhappy from Marietta ga | September 11, 2019

    We went here to buy a Ford Explorer they told us we were approved and we did all the paperwork. Then we get a call 3 days later saying the company that financed the truck said they can’t do it so we take the truck back then weeks later we are getting papers from different companies saying they ran our credit and why we were denied then my wife got a letter saying they tried to get us approved for a completely different truck that they don’t even have on there lot they are a joke and have bad cars I was glad we had to take the car back on the way back to their lot it started making a noise around 75mph and burned a lot of fuel

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Fraudulent Dealership do not buy here!!!!
    by ken from california | September 06, 2019

    This dealership is a complete fraud. I put in an application for a specific car on 8/31. All of the employees gave me the run around anytime I would inquire about the process. I was finally told that I was approved for the loan on 9/4. I then immediately gave them a deposit in the amount of $2500 and signed a deposit slip where it denoted that I had purchased the car. I was given a monthy payment amount and was told that they needed to send me additional paper work. A day went by and no one contacted me in any way shape or form. After consistent calls to the dealership the same individual that handled my car application tod me that the car was sold to someone else. He stated that there was already an application on the car and he did not know. However, each time I called he said the car was available. I have not recieved my deposit back yet and I am in the process of following up with litigation. Do not buy from this dealership!!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Didn’t even consider me a serious customer
    by Juan35599 from Mableton, Georgia. | August 18, 2019

    I Walked in hoping to close a deal but they didn’t even take me out to look at the car I came in looking for

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Scam, stay away! You'll get taken. Not good place
    by R from GA | June 13, 2019

    Stay away these people are crooks the vehicle I came to look at I would never own. Very shady business. Do yourself a favor do not even think of going there. Your bank account will thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst dealership experience
    by Raymond from Memphis | June 05, 2019

    I bought a vehicle from this dealership via online this year (May 2019). The salesperson Kia told me that after the sales transaction is done, the vehicle will be delivered within a week. Approximately 3 weeks and numerous phone calls later the vehicle arrived and the odometer read 600 miles more than what was supposed to be on the document sent to me. upon inspection of the vehicle, it obviously have a radiator leak and the coolant exploded all over the engine bay. I contacted the manager and discussed the issue in which they agreed to send me a radiator and $150 for the repair. the only thing I received was a cheap radiator. They also said they will send the second key fob but I never received it. After several calls and messages I still haven't seen the promised money or the second key fob. Sales person's name is Kia. Managers are Cleveland Tubbs and "Omar". I should've read the past reviews before dealing with this dealership. I'm currently researching on how I can take these guys to court. I have pictures of the radiator leak and also used the delivery driver as a witness on the odometer discrepancies. I highly suggest to future car buyers to stay away from these guys.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    I was sold a pig with lipstick on it
    by Curt Jones from Atlanta, GA | April 03, 2019

    I bought a 2006 Toyota Sequioa for $10,000,00. The car was sold to me with major issues, over $6000.00 in repair cost. I got duped.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Buyer Beware
    by Chris from Tallahassee. FL | March 21, 2019

    I purchased a car from them. When they removed the sticker from the back window, they must have used a knife or something to get it off because the tint was all scratched all around where the sticker was. This was after I had gone in to sign the papers and it went back for detailing. I was from out of town and did not realize it till the next day. I called numerous times to try to get them to do something about it and they refused. It's sad because I am enjoying the car but not willing to work with me to get it fixed has rubbed my the wrong way. Make sure you have looked your car over before you drive away, EVEN in the same visit and after detailing. I made that mistake and am having to pay now to have it fixed. Buyer Beware.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Shady fianances. Avoid!
    by Casey from Marietta, GA | March 05, 2019

    I looked into buying a car with this dealership last year, and I should have listened to the other awful reviews. I authorized them to check my credit score once, and they did a hard pull on my credit score with five different banks. So, if you are looking to buy a car with them they will wreck your credit score if you do not ultimately decide to buy. On another note, I tried calling their finance office for a week, and no one answered, and the mailbox is always full. This place is shady. Do not buy a car here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    BEWARE. BAD BUSINESS.
    by #HussleSomeoneElse from Virginia | March 04, 2019

    If I could give negative stars I would. I had discussed a vehicle on 3 occassions with two different sales people and the sales manager. My first conversation was with "Samuel" he was supposed to check the asking price for the vehicle and call me back. I got no return call. The following day I called back and spoke with the sales manager. He was helpful and made me an appointment, due to the fact I was driving over 300 miles and confirmed the appointment the day before I came. He assurred me the car would be available for me when I got there. I showed up for my appointment and they sold the car to someone while I was test driving it. The response I got from the salesman "Samuel" was that's business! Bad business is what that is. In addition to that experience. The dealership is an old garage, the building and sales people are very unprofessional and honestly it is quite sketchy. Take your hard earned dollars somewhere deserving of your business. Somewhere else which is NOT Automax Atlanta.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good service
    by Katherine from Tucker | October 19, 2018

    Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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