Auto.com

Find your perfect car.

Auto Spot LLC

60 Railroad Ave203 Hasbrouck Heights, NJ 07604

(4.0 out of 5) 46 Reviews

Reviews

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities

(3.0 out of 5.0)

No Frills Used Car Dealer
Used Car Buyer from Northern, NJ | March 13, 2019

A lot of good and bad about this place-so bear with me. First, all of those "best thing since sliced bread" comments are fake. (You purchased a car in NJ, VA, FL and OR all in the same month? Really?) This is a real review. It's a little long, so take the time to read it. I think you'll find it be helpful. Next, if you go here, have appropriate expectations. If you're paying $7,500 or less for a car, it's probably going to have issues-wherever you go. This place is no different. If the price of the car is really low, there's a reason. The prices sound good, but you're getting what you pay for. Pick through the cars until you find a decent choice. They exist. Third, this place is crazy. Their cars (and they have about 500 of them) are kept at a remote lot. You let them know what you'd like to see and they bring them over for you to see and test. Their web site is actually really good for browsing through the choices. There's constant action, limited (extremely limited) parking and lot's of people coming in and out-it's kind of disorganized. Make that very disorganized. It's a no frills place-you're not going to a Lexus concierge dealership. Fourth, the salesman I dealt with was a good guy, but to expect him to know a lot about each car is unreasonable. They may see a few of them multiple times, but there's 500 cars there at any given time. Think about it-how much can they possibly know. He's really busy and tries his best, but he's got a hundred things going on at the same time. Like I said, this isn't some high-end dealership. Fifth, and this is the tough one, I think they cleared the codes from the dash of the car I purchased before showing it. I bought a car from them and the check engine light went on right after getting it home. I expected the car to need new brakes and a tire sensor, but I didn't expect to need to replace a couple of engine control parts. The front end shook badly at highway speeds (it's hard to get these cars up to 60 mph on the roads they let you test drive) Took it to my mechanic and the repairs cost me a little over $800, which was about $500 more than I expected when I bought the car. If they had just left the check engine light on, I would have had a better idea about what I was getting and I may have made a different decision. Assuming there isn't anything else seriously wrong with the car, the price I paid plus the $800 repair bill brought the cost in at just about what the Carfax fair price was. I don't think the salesman knew, but hiding the warning light wasn't cool-but it wasn't the worst thing in the world either. It certainly doesn't make me feel comfortable. This isn't an awful place. They provide a Carfax, they don't alter the mileage, this isn't a "bait 'n switch" operation (despite what some of these reviews say), it's a first come-first serve place and there's a 50-50 chance that what you saw online will be sold by the time you get there or if you choose to come back a second time. Don't go by the pictures-they can only show so much. Older cars will have rust, worn tires, high mileage, worn brakes (do YOU replace the brakes on a car before you trade it in?) but they do change the oil and top off the fluids and clean them up-for the most part. The car I purchased was apparently a repo, which probably also contributed to the way the prior owner cared for it. Nobody should expect that they're getting the "deal of the Century". All-in-all it was an ok experience. I'm not happy about the repairs needed the day after I bought the car and that the problem may have been hidden. The salesman was a nice enough guy. The price was fair enough. The car was in pretty good shape otherwise. Temper your expectations, understand what you're looking at, look through the cars until you find a decent one and don't think you will be getting a $10,000 car for $5,000. That just isn't reasonable. You may get a $5,000 car for $4,000 but need to put $1,000 in repairs in right away.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

DON'T DEAL WITH THEM!! MISLEADING ADVERTISING
Barbara from New York, N.Y. | January 26, 2019

WARNING!!!NIGHTMARE!!! MISLEADING ADVERTISING! DON'T GO THERE!!! FOUND A CAR ON CAR GURUS BUT WHEN I WENT THERE TOTALLY DIFFERENT YEAR AND COLOR. RUN!! RUN!!!!!! RUN


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(5.0 out of 5.0)

Was really good about quick response
Katina A Smith from Wolcottville Indiana | January 17, 2019

Very helpful An quick response offered to help find what I was looking for an gave me options an helpful advice I will definite get back with this company when I decide to purchase a vehicle


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

Do not buy a car from this dealer!!!
john from Clifton | December 24, 2018

i was looking for a car on here like everyone else. i have found couple of car that i like on this dealership (2012 ford focus about 130k listed for $2669). i decide to go and get it. when i arrive over there they told me they don't have the car they told me they have other cars that I should buy. basically they positing a car here with good deal just because they wanna bring people to the shop to make them buy other cars!!! they are %100 liar don't even go their shop!!!


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does Not recommend this dealer.
Did Not purchase a vehicle.

(5.0 out of 5.0)

Great Dealership. See Abdul
Jesse from South Amboy, NJ | November 30, 2018

Abdul is the man to see. Extremely honest about the condition of the trucks and helped me out a lot great place to buy a car.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(1.0 out of 5.0)

Do not buy from this place
Fusion from New York, NY | November 02, 2018

If you don't want to throw your money away, do not buy from this place, I was sold a car that could't pass inspection, spoke to Steve who's supposedly the manager, who didn't try the least bit to work anything out with me.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does Not recommend this dealer.
Did purchase a vehicle.

(4.0 out of 5.0)

Purchase a 2011 Ford F150
Shanna Leidy from Philadelphia, PA | November 01, 2018

Was interested in a 2010 Ford F150 that I found on card.com sent an email within a day I recieved a email back went to go see the truck on a Friday. When I got there with my husband we saw a 2011 Ford F150 got that instead of the 2010. Overall we were there for 2 hours and walked out with the keys to the truck in my hand.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Outstanding Customer Service
Mark Sullivan from fort Meade | August 18, 2018

Outstanding Customer Service coupled with genuine concern... Salesman Abdul isn't just a salesman! He has exemplified sincere genuine concern far beyond my expectations. Abdul was able to satisfy my families needs through his upper management, hard work ethic, and Integrity of character. My experience With Abdul http://www.autospotllc.com was the most unique and positive experience. Abdul and his manager went far beyond their realm of responsibility even after the sale to insure I receive 100% customer satisfaction. They strive to insure you get want you want and they are selling at a great price. You can see for yourself. See my friend Abdul there: 60 Railroad Ave, Suite 203 Hasbrouck Heights, NJ 07604 Best Regards Mark & Tamie Sullivan


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a new car
Does recommend this dealer.
Did purchase a vehicle.

(5.0 out of 5.0)

Friendly service
Francisco salesperson from New Jersey | July 23, 2018

Everyone was friendly and it took to time explaining every detail. Francisco was an excellent salesperson. I would recommend Auto spot LLC for Your next car buying experience.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

(4.0 out of 5.0)

09 Kia Borrego
M. Taylor from Brooklyn, NY | April 13, 2018

I found the car online at their website and sent an E-mail that I was interested. I was contacted by Ricardo C, who not only called right away but sent me pictures of the cars ins and outs. Outside of a small dealers fee there was nothing added or hidden to the price. Best dealer I've experienced.


Customer Service
Quality of Repair
Buying Process
Overall Facilities

Shopped for a used car
Does recommend this dealer.
Did purchase a vehicle.

PreviousNext
12345
Displaying 1 - 10 of 46 Reviews