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Auffenberg Auto Mall O Fallon, IL Reviews & Cars for Sale

187 Auto Ct. O Fallon, IL 62269

(4.7 out of 5) 246 Reviews

2591167

We have the largest selection of pre-owned vehicles in the St Louis metro area. Great selection, Great service - It's Auffenberg!

Call (618) 537-5111
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-1:00 pm
SundayCLOSED

Auffenberg Auto Mall Inventory

Auffenberg Auto Mall Reviews

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    2018 Nissan Rogue
    by Debbie Burnett from Mascoutah IL | May 15, 2019

    Cory Reno helped us buy our cars. We just bought our sixth car from Cory on Saturday. He is very knowledgeable and easy to work with. Highly recommend him!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Unfortunate Customer Service
    by Disappointed in Auffenberg from St. Louis, MO | March 30, 2019

    I went into Auffenberg with intentions of buying a used CX-5. Test drove one, liked it, told the salesperson I needed the afternoon just to ensure there were no better deals out there. I walk out to my car, search the web, and find that Auffenberg has another CX-5 with 10K fewer miles and costs the same. I go back in, ask about it, and they tell me the cheaper one isn't certified pre-owned. Ok. I go home, search again, look more closely on THEIR website and the listing says the car IS CPO. I contact the dealership, someone gets back to me and says that the car is in fact CPO. I text the salesperson I had worked with. He claims it is NOT CPO. I email the customer experience rep, she says that it IS CPO. Back and forth, back and forth, back and forth. I get an email from Michael Auffenberg inquiring about my experience there. I lay out for him, in much clearer detail than I wrote above, what I had experienced. We're going on one week now and still I have not heard back at all. I will be taking my business elsewhere. I would highly recommend you do the same unless they fix some customer service issues.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    2018 Nissan Murano
    by JohnDL from Coulterville IL | March 19, 2019

    Dustin was the perfect salesman for us. He was knowledgeable and able to help us make decisions based on our needs. We never felt pressured at any point.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great place, great experience
    by Rene M. from O’Fallon. Il | January 09, 2019

    Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchased a Rogue. Quick and easy.
    by Jocko from Swansea | December 22, 2018

    Cory at Auffey is so easy to work with. I have leased several cars from him and each experience was delightful. He’s not pushy and shows you the cars you’re interested in. Either all the frills or non of the frills he’ll find the right car for you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Quick, easy, & no hassle for a new Rogue purchase
    by John W from Columbia, IL | September 21, 2018

    Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Happy
    by Lori from Belleville, Illinois | September 02, 2018

    Had a seamless buying experience. Derek Thomas was fabulous. I never felt pressured but aware of my options. I would definitely go back to Derek and Auffenberg. I will be referring friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Purchased car at competitor for $3,200 less
    by Dan from Illinois | July 19, 2018

    Ended up purchasing car at competitor for $3,200 less than their best price. Negotiating for final offer took way too long and felt like the stereotypical negative car buying process.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Unfortunate circumstance
    by Min from O’Fallon, IL | July 10, 2018

    Nissan has a known issue with transmission in 13 Altima. Replaced and broke down 3 times since. under warranty with only 50k miles won’t fix.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Dodge Charger R/T
    by MMason from Pontoon Beach, IL | July 03, 2018

    Great Deal, Great Competence. I love my Go Mango Charger R/T, with the blacked out windows, roof spoiler, 19” wheels, and then that sound of the rumble of power!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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