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Andalusia Ford, L.L.C. Andalusia, AL Reviews & Cars for Sale

301 Mlk, Jr Expressway Andalusia, AL 36420

(4.6 out of 5) 16 Reviews
148101

In the market for a preowned vehicle? Shop our huge selection of pre owned inventory and receive a $100 discount with your purchase. Call Jenny today @ 334-222-1103!

Call (334) 767-3356
Hours of Operation
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
SaturdayCLOSED
SundayCLOSED

Andalusia Ford, L.L.C. Inventory

Andalusia Ford, L.L.C. Reviews

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    MRS. Laura Crenshaw , satisfied customer .
    by Laura Crenshaw from DeFuniak Springs , Florida | January 07, 2020

    I am very happy with the 2010 Dodge Ram 1500 that I purchased from Andalusia Ford . The employees there are so courteous and friendly and so helpful in every way. One of the best I have ever dealt with. I would tell anyone to go to this dealership if they are looking for the best treatment anywhere. I can not say enough good things about the people who work at this dealership. They are the best.

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2020 Ford Explorer
    by Samantha Ballard from Mckenzie, Alabama | November 10, 2019

    Jenny Cross did an outstanding job locating a vehicle that meets my color needs. She made sure that the car buying process had no stress and kept me updated and throughout the process without pressuring me to buy!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Friendly service
    by Rachel Yeakos from Andalusia, Alabama | August 12, 2019

    Done while waiting during a service special for the month of August. Quick and easy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service!!!!
    by Laura Hartline from Andalusia, AL | February 21, 2019

    Great customer service ! Shopped around and their prices are very competitive! We couldn?t find a better deal! Renea was awesome!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Andalusia “Awesome”
    by Brian Gilliland from Andalusia, AL | August 19, 2018

    Salesmen are friendly, knowledgeable and they do not put pressure on you. Very casual and relaxed process!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    A job well done.
    by Lee Good from Andalusia, Alabama | August 10, 2018

    When having my vehicle serviced at this dealership, it is always easy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Carlton Killingsworth
    by Carlton Killingsworth from Andalusia,Alabama | July 23, 2018

    Made appointment easy. Truck was serviced and ready on time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    New Truck Purchase
    by Oliver Thompson, Jr from Santa Rosa Beach,Fl | June 29, 2018

    The crew at Andalusia Ford made purchasing my new vehicle quick and met all my needs and offered more than expected while giving a great price. I will definitely be returning to Andalusia Ford for future purchases.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    The works
    by Daniel Nelson from Andalusia,Alabama | February 28, 2018

    They did a great job on the oil change and rotation of my tires. They are very friendly and will answer any questions you have.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    HORRIBLE EXPERIENCE
    by Rodgers from Dothan, Al | February 16, 2017

    Was buying a car off CARS.com from ANDALUSIA FORD. After Negotiations, while we ran to the bank to get a check they promised to change the oil and tranny fluid on the car.... ANDALUSIA FORD called and said car is READY. Upon my return, I checked the motor oil, still very Dark and dirty, I question the salesmen, the shop manager and the service clerk, and ALL say work was done, its just stays dirty on that kind of car was the explanation, So I ask to speak with mechanic who did it, at first they didn't know who did it, then they said he was on an errand, So I ask them to show me the filter that came off the car and was told, "they guy just left who picks up our filters for recycling". (Looking around I count about 6 old filters just from where I am standing in the shop) So I ask to put the car on a rack, they do, and it is obvious the drain plug for tranny has NEVER been removed, So now the shop manager says, "Oh this cars doesn't call for or need a change yet so they wouldn't change it". So I ask them to drain a little tranny fluid in a cup so I can see it, it was TOTALLY BLACK, no red tint color at all, it looked worse than the motor oil in the engine. Now shop man says, " I remember a service bulletin that says if you see black fluid, there is no need to be alarmed" DUUHHH WHHAATT ... Had I took ANDALUSIA FORD at its word, I would have bought a car that the trans. would have definitely burned up in because I would have wrongly believed it was just serviced and full. The "un truths" aka LIES, allegedly 1. Our Service Department checked it out and fixed any problems they found. 2. We changed the Motor Oil for you. 3. We changed the Tranny fluid. 4. Motor Oil on this car is just darker. 5. We don't know who changed it ( Technically not a lie, since no one did change it.) 6. That guy, oh, he is runnig an errand 7. They just picked up our old oil filters for recycling 8. Oh, They didn't change it "cause it didnt need it" AND MY PERSONAL FAVORITE 9. I remember a service bulletin that says if you see black fluid, there is no need to be alarmed............................... and he said it with a straight face. How it ended? The Finance guy asked what they could do to keep my business. I said warranty the drive train for 90 days and he said NO. After seeing the black sludge that oozed form the tranny, who could blame him. So I left

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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