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Allstar Auto Services LLC Pensacola, FL Reviews & Cars for Sale

5900 W 9 Mile Rd Pensacola, FL 32526

(4.0 out of 5) 7 Reviews
5372732

Call (850) 696-0022
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Allstar Auto Services LLC Reviews

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    dealer shakedown
    by Patrick Sandusky from Ankeny, IA | February 20, 2020

    I live in Iowa and I was interested in a vehicle this dealer has for sale. I am no longer interested in buying anything from this dealer after they were going to charge me a $500 non-refundable deposit to just see the car and inspect it prior to possibly purchasing the vehicle. I explained that I would fly down to Pensacola obviously at my own expense to check out the car. Any customer would want to check out a used car prior to a potential purchase. Sounds a little discriminatory that I, living in Iowa, would have to give a $500 non-refundable deposit on a car just to fly to the location and check it out before possibly purchasing the vehicle. Sounds like a shakedown for an out of town customer if you ask me.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    I liked their way of doing things
    by David from Loxley, AL | September 12, 2019

    I have waited over 30 days to see if I had any problems before writing a review, so far I haven't. I found this place on internet and went to see one car. Wasn't happy with it but loved the lot. Second time I went spent so time looking and found my new ride. I love it, loved doing business there. They didn't seem to hide things about the cars, but do check them out good before buying one.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Left me alone as looked and thoroughly checkd cars
    by Aungelique — The Pitbull Lady from Gulf Breeze | May 08, 2019

    Friendly and welcoming people. Without bothering me any, I looked at several cars inspected them thoroughly got underneath them opened every hood. They had several really good cars with great prices. All Stars lot was nice and clean you can drive your vehicle there or you can walk it. I also enjoyed the beautiful huge trees around the lot which allowed me to bring my dog and let him sit in my truck and wait while I was looking at cars. I appreciated not having to walk in the direct sun which can be very annoying as you’re trying to look at cars. When finished, they were not pushy or immediately trying to sell me a car I just told them I would be back and they were fine with that. They were friendly and it was a great experience Im interested in a car so now i will see how the buying process goes. I will review again.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    peter
    by peter from la | February 06, 2018

    contact dealer by email to offer a cash payment deal, they will not respond to let me know they are accepting my price or not but sent me irrelevant info which i dont need

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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best Used Car Experience to date
    by Timothy M. from Lynn Haven, Florida | September 25, 2017

    Courteous, Helpful,and kept in contact through the process. So far the best used car experience I have ever had. Cannot recommend them enough.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mister
    by Johnny from Bay Minette, AL | June 28, 2017

    Didn't buy a car but they responded very quickly and didn't flood me with emails or phone calls.

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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Audrey Gentry from Greenville, AL | May 09, 2017

    Called to see if the vehicle I was interested in was still available and the woman who I spoke to was extremely courteous. I live 2 hours away from Pensacola and it was going to be several days before I could drive down to get the vehicle (I decided to purchase the vehicle as is without seeing it first) so I was able to put a deposit on it over the phone to hold it for me, which is very convenient. The vehicle was in the exact shaped they specified and there were no surprises when I got it back home. The staff is very efficient and welcoming, they speak with you as if you're one of their own family, it's a warm environment and I am beyond satisfied with my service, I was in and out in no time. I would definitely recommend them, and would definitely buy from there again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 1 - 7 of 7 Reviews