Auto.com

1st Choice Auto

9772 Fairfax Blvd Fairfax, VA 22031

(4.3 out of 5) 107 Reviews
197689

*** WE ARE *** 1ST CHOICE AUTO SALES *** OPEN 10:00 AM TO 6:00 PM, MONDAY TO SATURDAY. LOCATED IN FAIRFAX CITY (ON ROUTE 50, BETWEEN TOWN AND COUNTRY ANIMAL HOSPITAL AND THE CASH STORE) AT 9772 FAIRFAX BLVD, FAIRFAX VA, 22031. (AKA. LEE HWY-ROUTE 50/29) METRO/AIRPORT PICK-UP. *** VISIT US AT *** WWW.1STCHOICEAUTOSALES.CO *** 703-273-9310 ***

Call (703) 537-5927
Hours of Operation
Monday10:00 am-7:30 pm
Tuesday10:00 am-7:30 pm
Wednesday10:00 am-7:30 pm
Thursday10:00 am-7:30 pm
Friday10:00 am-7:30 pm
Saturday10:00 am-7:30 pm
Sunday11:00 am-3:00 pm

Coming Soon!

1st Choice Auto Inventory

1st Choice Auto Reviews

Ratings and reviews of 1st Choice Auto are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    overpriced, quality is suspect
    by Jason26HTTR from fairfax va | July 16, 2020

    very disappointed, hard sales tactics but they don't even know anything about the car that their trying to sell, the only thing the guy was interested in was getting me to sign on the dotted lines. i noticed every car is POLISHED and they shine like a diamond, i mean it's incredible but after reading the reviews online i was glad i didn't make the purchase right away, their more interested in making sure polishing the xxxx out of the cars then customer service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bate and switch.
    by CraigN.Y. from Rochester new york. | May 15, 2020

    I was searching for a Saab 97x in the Virginia area and found one online at this dealership. It was the right price and the truck looked incredible in the photos. I spent two weeks trying to contact the dealership and communication was very sporadic from them. Finally I decided to fly down to the area from Buffalo and upon walking into the dealership I was amazingly disappointed. The Saab they had was NOT the same as the photos. This thing was beat to ever loving sh*t. It looked like someone took it on a joy ride through Afgjanastan. Dents in every panel and God knows how many scratches. The lower mirrors didn't even move and neither did the sunroof. What a complete and total waste of my time. Time I could have spent looking at other vehicles or doing something more productive like sleeping.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    All about the Money
    by JC from Houston, TX | April 14, 2020

    These guys are all about their bottom line and not the customers. Their knowledge of vehicles is very poor. If someone knows a lot more about a car on your lot than you do not try your sales jargon. Instead cut your losses and sell the car. You can shine penny up to look impeccable, but is still worth 1 cent when you try to spend it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Do NOT take responsibility and blames customre
    by Paul from Baltimore, Maryland | March 25, 2020

    The dealership doesn't practice customer service. They say they guarantee state inspections which mine did not pass. So then I had to call the dealership to get the thing fixed so that it would. Then drive an hour there and an hour back to drop of the car for them to fix it. When picking it up the next day I asked if the alignment was done because they had replaced the rack and pinion they said "yes of course". When I picked it up it was not done so I failed again. I told them I would just pay for it and to reimburse me because I didn't want to spend 2 hours driving again during rush hour. I had to bug them about reimbursing me. Then when I got the car back I started to notice a noise and rattling from the front of my car when I would go over 60 mph. I took it in to my local shop and they said whoever's worked on the car last did not put the shield on correctly. So I contacted the dealership for a week and no one responded. Then finally they said they're tired of breaking their backs trying to help me.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a used car at 1st Choice Auto
    by BMWs4ME from Highland, MI | January 27, 2020

    I had a very good experience purchasing a car with 1st Choice Auto. The staff was very helpful and communicated well during the process. I was unable to pick up the car right away, so staff members were willing to keep the car for me at the dealership until I could get there several weeks later. As always, do your homework. 1st Choice provides quality vehicles and they do their best to look them over before they sell them, but nobody is perfect. It’s possible to miss something. I recommend an inspection when buying any car. If you neglect to do your homework, and something shows up later, you can only blame yourself. I bought my car a couple of months ago and it is running great.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Handled a challenging situation, black eye healed.
    by Jeff Martin from Baltimore | December 02, 2019

    We first identified the make and model desired, and found that this dealer had what we wanted at a fair price. The car was presented as-advertised, and the two identified repair needs were completed within minutes. The low rating for "Facilities" is due to my tripping over a guide wire on a temporary construction sign, and smashing my face on the pavement, badly. It would be one star except they quickly provided adequate first aid supplies. The high "customer Service" rating is due to their considerate response. A bloody and swollen-faced customer is not ideal, but I think we were equally pleased with the expeditious transaction. The first and hopefully last black eye I get buying a used car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Dealership Experience
    by Colin from Washington, DC | November 04, 2019

    This was our third experience buying a used vehicle through a dealership (and we have had several private sales). BY FAR the best experience. Everything on the listing was as expected when we arrived. The salesperson, Steve, was informed and efficient. We were paying in full (no financing required) and we were in and out in 55 minutes including our test drive! No gimmicks and no hard sale. Highly recommend these guys.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do not recommend. Purposefully hide flaws.
    by CMC from Pittsburgh, PA | October 14, 2019

    My advice to any potential purchase is to pressure wash the car on your test drive. They used WD-40 to hide multiple scratches in the paint. My mistake. In addition, the fuel sending sensor failed as soon as I filled it up. It also needed NEW coil packs which I found out driving it home and not evident in a normal test drive. They polish the xxxx out of the car. Including the glass. The windshield was so pitted after washing it the 1st time that it is almost not drivable. Every used car sales trick in the book is used by them. HIGHLY DO NOT RECOMMEND. STAY WAY.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service with 1st Choice
    by "Clara DC" from Wash, DC | October 03, 2019

    Steven was excellent with service and I will return for my next purchase. I didn't have to go back for any problems. They check the car out before they put it on the market. Thanks Steven and Ed..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Diamond in the rough !
    by Freddy B. from Falls Church | April 12, 2019

    Was looking for a used Toyota Tacoma that had low mileage ( for a Tacoma ) jackpot found it here. There Team effort and management was from First Choice was excellent. It was great not having to deal with The Koons family and the rest of the big vulture dealers. Buying process was easy and painless. Even the paperwork and tag process was easy. You have to give this place a shot when looking for a used car or truck. Fred B. !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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